Refund policy

Return & Refund Policy – Vibe & Tribe

We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Eligibility for Returns

To be eligible, your item must be:

  • In the same condition that you received it

  • Unworn or unused, with tags

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

To start a return, contact us at vibentribe0@gmail.com

⚠️ Items sent back without first requesting a return will not be accepted.

You can always contact us with any return-related questions at vibentribe0@gmail.com

 

Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

  • The item is defective

  • The item is damaged

  • You received the wrong item

This will help us resolve the issue quickly.


Exceptions / Non-Returnable Items

Some items cannot be returned, such as:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care items (beauty products, hygiene items)

  • Hazardous materials, flammable liquids, or gases

We also cannot accept returns on sale items or gift cards