Refund policy
Return & Refund Policy – Vibe & Tribe
We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.
Eligibility for Returns
To be eligible, your item must be:
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In the same condition that you received it
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Unworn or unused, with tags
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In its original packaging
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Accompanied by a receipt or proof of purchase
To start a return, contact us at vibentribe0@gmail.com
⚠️ Items sent back without first requesting a return will not be accepted.
You can always contact us with any return-related questions at vibentribe0@gmail.com
Damages & Issues
Please inspect your order upon delivery and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
This will help us resolve the issue quickly.
Exceptions / Non-Returnable Items
Some items cannot be returned, such as:
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Perishable goods (food, flowers, plants)
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Custom or personalized products
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Personal care items (beauty products, hygiene items)
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Hazardous materials, flammable liquids, or gases
We also cannot accept returns on sale items or gift cards